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[Spring 2025] Student Recruitment Support - Family Outreach and Data Entry image - Rise Careers
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[Spring 2025] Student Recruitment Support - Family Outreach and Data Entry

Originally founded in 1991 as Harlem RBI, DREAM has grown to annually serve more than 2,500 youth across East Harlem and the South Bronx through a network of seven PreK-12, extended-day, extended-year DREAM Charter Schools and community sports-based youth development programs. Through our commitment to rigorous academics, social-emotional learning, deep family and community engagement, and health and wellness, we create lifelong learners who are equipped to fulfill their vision of success in and out of the classroom. We dream big, as well, with an aggressive five-year plan to expand to serve 3,500 students across seven schools—growing our organization’s impact and leveling the playing field for all children. To learn more, visit wearedream.org.


The DREAM Student Recruitment team is looking for part-time support with generating new applications for our East Harlem, Mott Haven and Highbridge campuses. Reporting to the Director of Student Recruitment, Student Recruitment Support staff will be given weekly assignments to execute as part of the student recruitment strategy. Ideal team members will enjoy talking to new people, have both a love for and deep knowledge of DREAM schools and be comfortable with data entry.


Responsibilities
  • Student Recruitment Support - Family Outreach and Data Entry staff will:
  • Make phone calls to prospective families;
  • Enter applications in DREAM’s database;
  • Record call outcomes in a tracker.


Qualifications
  • Can effectively communicate with prospective families over the phone and serve as a positive ambassador for DREAM;
  • Proficient in spoken Spanish, preferred;
  • Ability to make calls primarily between the hours of 5-8pm;
  • Some weekend availability to make calls, preferred;
  • Customer service orientation;
  • Effective time management and ability to prioritize;
  • Ability to keep information organized in order to complete tasks in a timely manner;
  • Ability to enter data accurately and in a timely manner;
  • Ability to learn and accurately use databases;
  • Familiarity with SchoolMint, preferred;
  • A strong belief in the mission and values of DREAM, including the belief that all students can succeed, and a deep desire to make a difference in the lives of our students, families, and community.


Commitment
  • Start date: March 1, 2025
  • End date: June 30, 2025
  • Hours and schedule: 
  • Approximately 20 hours per week, must be available on weekends and between 5-8pm on weekdays.


Compensation
  • DREAM offers competitive compensation. The hourly rate for this position is $20 per hour.


Our Commitment to Diversity, Equity, and Inclusion


At DREAM, diversity, equity, and inclusion are a matter of mission. 


From our schools to our playing fields, DREAM is committed to building a team where each individual can bring their full identity and experience to work because representation matters—it enriches our team culture, enhances our ability to innovate, and strengthens our impact in and out of the classroom. DREAM engages staff that represent and appreciate the diversity of our majority Black and Hispanic student body, while working to ensure that our practices are equitable, welcoming, and productive. We are dedicated to creating a world where youth, especially youth of color, have permission to dream—along with the tools and opportunities to make their dreams reality.


Come dream with us.


DREAM Maxims 


All Kids Can. This Kid Can.

DREAM is Family.

Fun is a Serious Value.

Teamwork Makes the DREAM Work.

Fail. Persist. Exceed.

DREAM Big.


Applying to DREAM


We know applying for a new job can be a daunting process. In addition, studies have shown that historically underrepresented individuals often only apply to roles if they meet 100% of the qualifications. We encourage all applications! You may be just the person we need. If you have any questions about your application or interview process, do not hesitate to ask your recruiter; we are here to help!


DREAM provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact your recruiter.

Average salary estimate

$41600 / YEARLY (est.)
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$41600K
$41600K

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What You Should Know About [Spring 2025] Student Recruitment Support - Family Outreach and Data Entry, DREAM

Are you excited about making an impact in your community? At DREAM, we are looking for a part-time Student Recruitment Support - Family Outreach and Data Entry to join our dynamic team in East Harlem, NY. As a vital member of our Student Recruitment team, you will help us connect with prospective families and encourage them to apply to our outstanding DREAM schools. In this role, you will be empowered to make phone calls to families, enter application data into our database, and track your outreach efforts. We believe that effective communication is key in this position, and we’re looking for someone who not only enjoys engaging with new people but also embodies our mission of supporting every student in their journey. You’ll need to be comfortable working during the evenings, primarily between 5-8 PM, with some weekend availability preferred. If you are proficient in Spanish, that’s a plus! You should have strong customer service skills, excellent time management abilities, and a passion for educational equity. Joining us means becoming an integral part of a larger vision to empower youth in East Harlem and the South Bronx, and that starts with you! With a competitive hourly rate of $20 and a commitment to diversity, equity, and inclusion, here at DREAM, you’ll find that your efforts directly contribute to transforming lives and helping families discover the opportunities our schools provide. Let’s dream big together and create a world where all kids can succeed!

Frequently Asked Questions (FAQs) for [Spring 2025] Student Recruitment Support - Family Outreach and Data Entry Role at DREAM
What are the responsibilities of the Student Recruitment Support - Family Outreach and Data Entry at DREAM?

The Student Recruitment Support - Family Outreach and Data Entry at DREAM plays a crucial role in connecting with prospective families. Responsibilities include making phone calls to these families, entering their applications into DREAM’s database, and tracking the outcomes of these interactions. This position directly supports our mission to encourage families to apply to our exceptional schools.

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What qualifications are required for the Student Recruitment Support position at DREAM?

To qualify for the Student Recruitment Support - Family Outreach and Data Entry position at DREAM, candidates should have strong communication skills, ideally be proficient in spoken Spanish, and demonstrate a commitment to our mission. A customer service orientation, effective time management, and familiarity with databases—preferably SchoolMint—are also essential. Being organized and having a genuine desire to positively impact families and students are key traits.

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What is the scheduled timeframe for the Student Recruitment Support position at DREAM?

The Student Recruitment Support - Family Outreach and Data Entry position at DREAM is slated to commence on March 1, 2025, and will run until June 30, 2025. Candidates should be prepared to work approximately 20 hours per week, with specific availability needed during evenings and some weekends.

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How does DREAM ensure a diverse and inclusive environment for staff and students?

DREAM is deeply committed to diversity, equity, and inclusion. We engage individuals representing the diversity of our majority Black and Hispanic student body. Our practices aim to create an equitable and welcoming work environment, enhancing our ability to innovate and positively impact our students and the broader community.

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What kind of training or support can a Student Recruitment Support staff expect at DREAM?

At DREAM, Student Recruitment Support staff will receive comprehensive training to help them excel in their roles. They will gain access to resources and mentorship from experienced team members, fostering both their professional development and their ability to effectively represent DREAM to prospective families.

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Common Interview Questions for [Spring 2025] Student Recruitment Support - Family Outreach and Data Entry
How do you plan to manage your time effectively while making outreach calls and entering data at DREAM?

Demonstrating strong time management will be key. You can answer this by outlining specific strategies such as using scheduling tools, prioritizing calls during peak hours, and designating focused times for data entry to ensure that both tasks are accomplished timely.

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Can you describe a time when you successfully communicated with a family to address their concerns?

Select an example where your communication skills made a difference. Describe how you listened actively, demonstrated empathy, and provided helpful information to reassure the family, highlighting your ability to be a positive ambassador for DREAM.

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What excites you about supporting student recruitment at DREAM?

Reflect on your passion for education and community impact. Sharing why you resonate with DREAM’s mission, and how you wish to contribute to students' futures, will demonstrate your genuine enthusiasm for the role.

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How do you ensure that the data you enter into DREAM’s database is accurate?

You should stress your attention to detail and your process for verifying information before entry. Providing examples of double-checking entries or following consistent protocols can showcase your organizational skills.

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What strategies will you employ to motivate families to apply to DREAM schools?

Discuss your approach to outreach by emphasizing relationship-building, understanding family needs, and clearly communicating the benefits and unique opportunities provided by DREAM schools. Creativity in your engagement methods could also be a strong point.

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How would you handle a difficult conversation with a prospective family?

Focus on your conflict resolution skills. Share a strategy that involves remaining calm, using active listening techniques, and finding common ground to address their concerns effectively while keeping the communication open and positive.

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What experience do you have with databases, and how comfortable are you with data entry?

You could mention any prior experience with databases and data entry, emphasizing your fast and accurate typing skills. If you have experience with SchoolMint or similar databases, be sure to highlight that too.

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What role do you think family engagement plays in student success?

You should reflect on the importance of family involvement in education, discussing how it builds a supportive environment for students. Mentioning research or examples will show that you’re informed and passionate about the topic.

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How will you contribute to promoting DREAM’s values in your outreach efforts?

Demonstrating your understanding of DREAM’s mission and values is crucial. You could discuss how you plan to embody those values in every interaction with families, aligning your approach with DREAM’s commitment to diversity and inclusion.

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In what ways do you believe your skills will contribute to the success of the DREAM recruitment team?

Identify specific skills relevant to outreach and data entry that will add value to the team. Discuss how your effective communication, organizational capabilities, and commitment to the mission allow you to make a meaningful impact on the recruitment process.

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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LOCATION
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EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
January 5, 2025

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